Contact information

Contact Information

Contact Initial Anklet

Need help with an order, product, return, or delivery? Contact us and we’ll be happy to assist.

Customer support email:
support@initialanklet.com

When contacting us about an order, please include:

  • Your full name
  • Your order number
  • The email used at checkout
  • A brief description of the issue
  • Clear photos, if the item arrived damaged, defective, or incorrect

Please send return requests by email before mailing anything back. Returns sent without prior authorization may not be accepted.

Business information

Store name: Initial Anklet
Legal business name: Initial Anklet
Mailing address: Canada
Email: support@initialanklet.com

For privacy-related requests, use the subject line:

Privacy Request

For returns or damaged orders, use:

Return Request — Order #[ORDER NUMBER]